Course Withdrawal and Refunds
Edge Effect Collaborations Pty Ltd complies with Australian Consumer Law in regard to refunds. We are not required to provide a refund if you change your mind about the course that you chose to enrol into.
However, while course fees are non-refundable, students may have extenuating circumstances that prevent them from undertaking their course. Where evidence can be successfully provided to support the learners circumstances, course fees may be refunded or partially refunded as per the following:
- A full refund is permitted if the enrolment is cancelled at least 14 days prior to the commencement date and if access to resources has not been provided yet.
- A 50% refund is permitted if the enrolment is cancelled within 7 days of the course commencement date.
- No refund will be provided after 7 days of the course commencement date.
- No refund will be provided where work or assessment has been saved or submitted.
This decision of assessing the extenuating circumstances rests with the Directors and shall be assessed on a case by case situation.
Withdrawal
If you are having difficulties completing your course by the enrolment expiry date, a free course extension may be available. email [email protected] to discuss.
If you wish to transfer into another program, you may do so within 7 days of your commencement date free of charge.
Course Materials, Access and Assessment
- Course Materials are supplied in an online environment, unless otherwise stated in the course description, and are available for viewing online and may not be downloaded unless specified;
- The content of the online Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of Edge Effect Collaborations Pty Ltd and 42 Degrees. You may not reproduce any part of the online Course Materials without the prior written consent of Edge Effect Collaborations Pty Ptd.
- Course materials, course content and assessment are subject to change;
- Course materials are provided online via our Learning Management System (LMS) 24/7 or via alternative means. The eLearning site may occasionally be unavailable during scheduled maintenance. In the event that our elearning system becomes unavailable, course materials will be provided by another mode of delivery;